TERMS OF SERVICE

Smylox – YDR Enterprises

Last updated: February 2026

Overview

This website www.smylox.in is operated by Smylox, owned and marketed by YDR Enterprises, having its registered address at Plot no. 22-A, Deep Nagar, Darga Road, Opp. SBI Bank, Chhatrapati Sambhajinagar – 431001, Maharashtra, India. Throughout the website, the terms “we”, “us”, and “our” refer to Smylox. By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Refund & Cancellation Policy. If you do not agree with these Terms, you should not use this website or purchase products from it.

Eligibility

By using this website, you represent that you are at least 18 years of age under applicable Indian law or that you are using the website under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order or communicating with us.

Products and Information

We make reasonable efforts to ensure that all product descriptions, images, specifications, and pricing information displayed on the website are accurate. However, product images are for representation purposes only and actual product appearance, colour, or packaging may vary slightly. Product specifications and availability may change without prior notice. Smylox products are intended solely for personal oral hygiene use and are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Product performance and results may vary depending on individual usage, oral condition, and maintenance.

Orders and Acceptance

Placing an order through the website constitutes an offer to purchase the product. Orders are accepted only after successful payment authorization and confirmation by us. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, product unavailability, suspected fraudulent activity, or incorrect customer information. Products purchased through the website are intended for personal use only and not for resale or commercial distribution unless expressly authorized by us.

Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated. Prices, promotions, and availability may change without prior notice. Customers agree to provide valid and accurate payment information, and we reserve the right to cancel transactions where payment authorization fails or fraud is suspected.

Shipping and Delivery

Delivery timelines provided on the website are estimates only and are not guaranteed. Delays may occur due to logistics issues, weather conditions, government restrictions, or circumstances beyond our control. Risk of loss and title of products pass to the customer once the product is handed over to the shipping carrier.

Cancellation, Returns and Refunds

All cancellations, returns, and refunds are governed by our Refund & Cancellation Policy available on the website. Customers are advised to review the policy carefully before placing an order.

Warranty and Product Usage

Where applicable, warranty coverage is limited to manufacturing defects only and applies when the product is used under normal conditions and in accordance with provided instructions. Warranty does not cover damage resulting from misuse, improper handling, accidental damage, unauthorized repairs or modifications, normal wear and tear, or failure to follow usage guidelines. The user acknowledges responsibility for proper use and maintenance of the product in accordance with the instructions provided.

Website Accuracy and Service Availability

We do not warrant that the information available on the website is complete, current, or error-free at all times. We reserve the right to correct errors or inaccuracies and to update information without prior notice. Access to the website or certain features may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control, and we shall not be liable for any interruption or unavailability of the services.

Limitation of Liability

To the fullest extent permitted by applicable law, Smylox and YDR Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the website or products purchased through it. In any event, total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

Intellectual Property

All content available on this website, including trademarks, logos, images, graphics, text, and design elements, is the intellectual property of Smylox and is protected under applicable laws. Unauthorized use, reproduction, or distribution of any content without prior written consent is prohibited.

User Conduct

Users agree not to use the website for unlawful purposes, attempt to disrupt website functionality, misuse content, or engage in fraudulent or abusive activities. We reserve the right to suspend or terminate access to the website in case of violations of these Terms.

Third-Party Links and Services

The website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the content, policies, or practices of such third parties, and access to such services is at the user’s own risk.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of courts located in Chhatrapati Sambhajinagar, Maharashtra.

Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised Terms.

Contact Information

Smylox – YDR Enterprises
Email: support@smylox.in
Phone: +91 7276192591
Address: Plot no. 22-A, Deep Nagar, Darga Road, Opp. SBI Bank, Chhatrapati Sambhajinagar – 431001, Maharashtra, India.